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Book queue slots, discover trusted professionals, and access quality services—all from one smart platform designed to save your time.

Overview

GreLam is a two-sided platform serving the market that combines two distinct but complementary offerings under one brand

Queue management & slot booking SaaS (Queue)

A digital tool that lets institutions (educational, healthcare, hospitality, retail, beauty & personal care institutes and other service-based businesses across 60+ subcategories) manage walk-in flow, appointments, and booking slots for their own customers (B2B). In Addition, customers get a list of available institutes and booking facilities for the area of preference.

On-demand home services (Services)

Appliance repair, painting, carpentry, electrical work, house help and related categories, delivered to individual consumers (B2C)..

GreLam addresses both sides of "waiting" — waiting in a physical line and waiting for a technician to show up — under one coherent value proposition. GreLam's mission is to save time, enhance convenience and deliver quality services by bringing technology and institutes-skilled professionals together. By making service access faster, more transparent and hassle-free, GreLam helps customers focus on what matters most while ensuring service providers can efficiently manage their workload and grow their business.

GreLam Customer

Problem

Consumers face two related but distinct forms of "waiting fatigue" in their daily lives — one when visiting institutions and one when trying to get home services done.

    Queue side

  • Customers waste significant time physically waiting in line at clinics, salons, government offices with no visibility into how long the wait will actually be.
  • There's no way to remotely check queue status or book a slot in advance for most local institutions, forcing in-person waiting as the only option.
  • Uncertainty around wait times makes it hard to plan the rest of the day, leading to missed appointments elsewhere or wasted half-days.

    Services side

  • Finding a reliable electrician, carpenter, painter, appliance repair technician, or household help is fragmented — customers rely on word-of-mouth, unverified local contacts, or multiple disconnected apps.
  • There's no consistent trust signal (verified skills, ratings, pricing transparency) across providers, leading to anxiety about quality, safety, and being overcharged.
  • Booking is often slow and manual — phone calls, back-and-forth negotiation on availability and price — rather than instant, transparent scheduling.

In short: customers are underserved by fragmented, low-visibility systems on both fronts — whether they're waiting in a physical queue or trying to book a trustworthy service provider.

Solution

One app that removes "waiting fatigue" from both institutional visits and home service bookings.

    Queue side

  • Remote queue-check & slot booking - customers can check real-time wait times and book a slot at partner institutes directly from the app, eliminating blind in-person waiting.
  • Time predictability- customers know roughly when they'll be seen, allowing them to plan their day around it instead of losing hours to uncertainty.

    Services side

  • Verified provider marketplace - all electricians, carpenters, painters, technicians, and househelp are vetted and rated, giving customers a consistent trust signal before booking.
  • Transparent, upfront pricing — no back-and-forth negotiation; customers see estimated costs before confirming a booking.
  • Ratings & accountability — post-service ratings and reviews create ongoing quality accountability, so customers can make informed choices for future bookings.

Net effect: customers get a single, reliable app for both "skip the line" and "get it done" needs — consistent with the brand promise.

Subscription Plan

Premium Plan

Standard Price Offer Price
10 0
Number of Bookings Unlimited
Months Included in Subscription 1
Booking Across Categories: Yes
Adding Institutes to Favourites: Yes
Search by Kms and Area: Yes
OTP-Based Check-in & Check-out: Yes
See Real-Time Status: Yes
Notifications: Yes
Accept/Reject Request from Institutes: Yes
Geo Tagging: Yes
Call Option: Yes

GreLam Queue Provider

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Problem

Institutions that manage high daily walk-in or appointment volume — hospitals, clinics, salons, educational institutes — struggle to manage customer flow efficiently, leading to overcrowded waiting areas, unpredictable wait times, and frustrated visitors. Most rely on manual token systems, physical registers, or no system at all, which results in:

  • No visibility or control — over real-time queue length or expected wait times, making staffing and resource planning reactive rather than proactive.
  • Walk-in chaos — no way to smooth demand across the day, causing peak-hour overcrowding and idle capacity during off-peak hours
  • No data or insights — without digital records of footfall patterns, institutions can't optimize staff schedules, identify peak days/hours, or make informed operational decisions.
  • High cost of enterprise solutions — existing queue management software is often priced for large hospital chains or corporates, leaving small-to-mid-sized institutes (a single clinic, a neighbourhood salon, a mid-size college) with no affordable, easy-to-deploy alternative.

In short: institutions are losing time, money, and customer goodwill because they have no simple, affordable way to digitize and manage queues.

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Solution

A lightweight, affordable digital queue management and slot booking system built for institutes of any size — not just large hospital chains.

  • Digital token & slot booking system — replaces manual registers with a simple dashboard where institutes can manage walk-ins and pre-booked appointments in one place.
  • Real-time queue visibility — institutes get a live view of queue length and wait times, enabling proactive staffing decisions instead of reactive firefighting.
  • Demand smoothing via slot booking — customers can book specific time slots in advance, spreading footfall across the day and reducing peak-hour overcrowding.
  • Analytics & footfall insights — institutes get data on peak hours, daily/weekly patterns, and no-show rates, enabling better staff scheduling and resource planning.
  • Affordable, easy-to-deploy SaaS — priced and designed for small-to-mid-sized institutes (a single clinic, a neighbourhood salon), not just enterprise chains, with fast onboarding and no heavy IT setup.
  • Improved customer retention — shorter, predictable waits translate directly into better reviews, repeat visits, and stronger institute reputation.

Net effect for Institutions: By digitizing queue and slot management, institutions convert unpredictable walk-in chaos into a controlled, data-backed operation — reducing overcrowding, improving customer satisfaction and retention, and unlocking staffing and revenue efficiencies that were previously invisible to them.

Subscription Plan

Starter

Standard Price Offer Price
500 100
Free Employee Creation 2
Listing with Time Slot 5
Multiple Category Registration Yes
Department Creation Unlimited
Number of Recorded Visits Unlimited
Charge per Additional Attendant 10 GreLam Coins
Charge per Additional Listing 20 GreLam Coins
Roles & Permission As Per Plan
Number of connected Devices As Per Plan
OTP based Check in & Check Out Yes
Notifications Yes
See Real Time Visitor Log Yes
Accept/Reject/Reschedule Request Yes
Set up/Configuration Assistance Yes
Geo Tagging Yes
Call Option Yes

Additonal Attendant Rate

10

Additional Listing with Slot Rate

20

Basic

Standard Price Offer Price
1000 200
Free Employee Creation 5
Listing with Time Slot 10
Multiple Category Registration Yes
Department Creation Unlimited
Number of Recorded Visits Unlimited
Charge per Additional Attendant 10 GreLam Coins
Charge per Additional Listing 20 GreLam Coins
Roles & Permission As Per Plan
Number of connected Devices As Per Plan
OTP based Check in & Check Out Yes
Notifications Yes
See Real Time Visitor Log Yes
Accept/Reject/Reschedule Request Yes
Set up/Configuration Assistance Yes
Geo Tagging Yes
Call Option Yes

Additonal Attendant Rate

10

Additional Listing with Slot Rate

20

Professional

Standard Price Offer Price
1500 300
Free Employee Creation 8
Listing with Time Slot 20
Multiple Category Registration Yes
Department Creation Unlimited
Number of Recorded Visits Unlimited
Charge per Additional Attendant 10 GreLam Coins
Charge per Additional Listing 20 GreLam Coins
Roles & Permission As Per Plan
Number of connected Devices As Per Plan
OTP based Check in & Check Out Yes
Notifications Yes
See Real Time Visitor Log Yes
Accept/Reject/Reschedule Request Yes
Set up/Configuration Assistance Yes
Geo Tagging Yes
Call Option Yes

Additonal Attendant Rate

10

Additional Listing with Slot Rate

20

Premium

Standard Price Offer Price
2000 400
Free Employee Creation 12
Listing with Time Slot 30
Multiple Category Registration Yes
Department Creation Unlimited
Number of Recorded Visits Unlimited
Charge per Additional Attendant 10 GreLam Coins
Charge per Additional Listing 20 GreLam Coins
Roles & Permission As Per Plan
Number of connected Devices As Per Plan
OTP based Check in & Check Out Yes
Notifications Yes
See Real Time Visitor Log Yes
Accept/Reject/Reschedule Request Yes
Set up/Configuration Assistance Yes
Geo Tagging Yes
Call Option Yes

Additonal Attendant Rate

10

Additional Listing with Slot Rate

20

GreLam Service Provider

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Problem

Independent service providers — electricians, carpenters, painters, appliance repair technicians, house help — struggle to consistently find paying customers and grow their business beyond their immediate local network. Key pain points:

  • Inconsistent demand - providers experience unpredictable order flow, with idle periods between jobs and no reliable pipeline of new customers.
  • Dependence on word-of-mouth — most providers rely entirely on referrals or hyperlocal reputation, limiting their reach and making it hard to scale beyond a small geographic radius.
  • No digital presence or credibility signal — without a platform to showcase verified skills, ratings, and completed jobs, providers can't differentiate themselves or command better rates.
  • Payment and scheduling friction — informal cash-based transactions and manual scheduling create disputes, no-shows, and inefficient time management.
  • High customer acquisition cost on their own — providers have no affordable way to market themselves; they either compete purely on lowest price or depend on aggregator platforms that take high commissions.

In short: providers have the skills but lack a low-cost, reliable channel to consistently acquire customers, build credibility, and get paid on time.

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Solution

  • A steady, low-cost demand channel that helps providers grow beyond their local network and build long-term credibility.
  • Consistent order pipeline — providers get access to a steady stream of nearby customer requests through the app, reducing idle time between jobs.
  • Wider reach beyond word-of-mouth — providers can acquire customers outside their immediate personal network, expanding their addressable market within a city.
  • Digital credibility profile — verified skills, ratings, and completed job history let providers build a trackable reputation that helps them command better rates over time.
  • Structured scheduling & reduced no-shows — in-app booking and confirmation reduces the friction and disputes that come with informal, phone-based scheduling.
  • Instant booking, not phone tag — a few taps to book a slot with an available provider, with confirmed scheduling rather than manual coordination.
  • Transparent, timely payments — digital payment tracking through the app reduces cash-handling friction and payment disputes.
  • Lower acquisition cost vs. going solo — providers get customer access without needing to independently market themselves or compete purely on price; the platform's fair, sustainable commission model beats going it alone or being squeezed by high-take-rate aggregators.

Net effect: providers get consistent demand, better credibility, and dependable payments — turning informal gig work into a more stable, scalable livelihood.

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Everything You need in one App

  • Book queue slots
  • Find trusted professionals
  • Track Bookings in Real-time
  • Secure Payments
  • Ratings & reviews

Ready to Transfrom the Way Services Are Delivered

Join thousands of institutions, customers, and service professionals who are saving time and growing with GreLam.